How does Sniip store my credit card information?

2018-11-15T15:11:43+00:00

Sniip securely encrypts and stores your credit cards in a certified PCI compliant environment. Sniip uses the highest levels of encryption available. For the techies out there, the algorithm uses 256-bit Advanced Encryption Standard (AES-256) keys in Galois Counter Mode

How does Sniip store my credit card information?2018-11-15T15:11:43+00:00

Can I share my bill?

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When you have a bill open, click on the mail icon in the top right-hand corner – a confirmation alert will be displayed. Click ‘Send email’. The bill has now been sent to your account email and can be

Can I share my bill?2018-11-15T15:06:31+00:00

How do I remove a payment method?

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To remove a payment method, click the menu button in the top left-hand corner and click ‘Payment Methods’. Navigate (by swiping) to the payment method you want to remove. Click ‘Remove payment method’ – a confirmation alert will be

How do I remove a payment method?2018-11-15T15:04:46+00:00

How do I remove an m-Billing subscription?

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To remove an m-Billing subscription, click the menu button in the top left-hand corner and click ‘m-Billing subscriptions’. Click ‘Remove’ on the selected subscription.

How do I remove an m-Billing subscription?2018-11-15T15:04:01+00:00

How do I register for m-billing?

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If you are unable to register for m-billing this is because your council doesn’t support our m-billing service yet. Please contact your council and express your interest in using the Sniip app to receive future bills via your mobile.

How do I register for m-billing?2018-11-15T15:02:50+00:00

How do I partially pay a bill?

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Once you click Pay, the payable amount will be shown on the right. Click the pencil icon or shown dollar amount to edit the amount you would like to pay. Once you have entered the amount, click ‘Done’.

How do I partially pay a bill?2018-11-15T15:01:56+00:00

What happens if my payment fails?

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If your payment fails, please check your card details are correct and up to date. As your information is securely stored, you will only be able to view the last 4 digits of your card. You may need to

What happens if my payment fails?2018-11-15T15:00:34+00:00

How do I reset my PIN?

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To reset your PIN, click on the menu button in the top left-hand corner and navigate to ‘Account’. Select ‘Change PIN’ and follow the prompts.

How do I reset my PIN?2018-11-15T14:59:36+00:00

How do I reset my Password?

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If you are logged in to your account and wish to change your password, click on the menu button in the top left-hand corner and navigate to ‘Account’. Select ‘Change Password’ and follow the prompts. If you are logged

How do I reset my Password?2018-11-15T14:57:49+00:00

My bill won’t scan.

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If you are having difficulties scanning your bill, try some of the following troubleshooting steps : Make sure there is ample light Try holding your phone closer/further away from the Sniip code Clean your camera Make sure you are

My bill won’t scan.2018-11-15T14:56:47+00:00

How do I create an account with Sniip?

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To create an account with Sniip, you will need to download the app. Once you have downloaded the app, click sign up. You can sign up using your social accounts, email or mobile. Select how you want to sign

How do I create an account with Sniip?2018-11-15T14:54:34+00:00

What is Sniip?

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Sniip turns your smartphone into the ultimate bill payment experience. Sniip is a free mobile app that allows you to pay a bill in less than 10 seconds! Once registered, you simply scan a Sniip code and confirm your

What is Sniip?2018-11-15T10:40:10+00:00

Do I have to sign-in or create an account to use Sniip?

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Yes. You must create your account for security purposes. During this process you will also get to set up your mobile wallet, including your payment information and a secure 4-digit PIN. This information will be securely saved on your mobile

Do I have to sign-in or create an account to use Sniip?2018-11-14T15:56:13+00:00

Is Sniip Secure?

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Absolutely! Sniip uses SSL connections to securely transfer information between the mobile device and the service provider’s payment portal.

Is Sniip Secure?2018-11-14T15:56:13+00:00

Why should I trust Sniip?

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The credit/debit card details are shared only with the service provider you transact with, as you would normally do when paying directly via their website. In fact, we never even see your credit card details! Sniip is more secure than

Why should I trust Sniip?2018-11-14T15:56:13+00:00

What if I lose my phone?

2018-11-14T15:56:13+00:00

If you lose or misplace your phone, please email us at info@sniip.com. We can terminate your account which will stop the app working and remove all information from your phone permanently. If your phone is stolen, your credit card details aren’t

What if I lose my phone?2018-11-14T15:56:13+00:00

How do I make a payment with Sniip?

2018-11-14T15:56:13+00:00

Very simple: just point the Sniip scanner wherever you see a circular QR (Sniip) code, confirm your payment information and complete your purchase with a secure 4-digit PIN. Alternatively, you can set a calendar reminder and pay later. It’s that

How do I make a payment with Sniip?2018-11-14T15:56:13+00:00

Who am I paying?

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You pay directly to the service provider. Payment processing is done directly by the service provider, Sniip never holds any money.

Who am I paying?2018-11-14T15:56:13+00:00

How does Sniip work?

2018-11-14T15:56:13+00:00

Sniip securely stores information that is required to complete an payment. When you make a payment, Sniip communicates with the service provider and passes on the required information so your transaction can be completed. Because you create a mobile wallet

How does Sniip work?2018-11-14T15:56:13+00:00